NEXLY AI FOR SERVICE BUSINESSES
Stop Losing Jobs To
Missed Calls
Nexly texts back your missed callers within seconds and finds out what they need, so they wait for you instead of ringing the next business. On Pro, it books the job straight into your calendar.
Built for busy local businesses and Australian tradies · Quick setup · No lock-in contracts
THE HIDDEN REVENUE DRAIN FOR SERVICE BUSINESSES
The True Cost Of Being
Busy With Customers
When you're under a sink, on a roof, or driving between jobs, you can't always get to the phone. Many callers won't leave a voicemail. They just ring the next business on Google.
Urgent jobs often go to whoever responds first
Ad spend is wasted on leads that ring out while you’re busy with a customer
Evenings are spent returning cold voicemails to prospects who already booked elsewhere
EXAMPLE ONLY
$1,625/wk
Enquiries at risk each week if you miss 5 calls at a $325 average job. Your numbers will be different.
How the example works: 5 missed calls a week x $325 average job = $1,625 a week in enquiries. Not every caller would have booked, so treat this as a rough guide.
FIGURES ARE ILLUSTRATIVE ONLY
SYSTEM PROTOCOL
How The Automated
Flow Works
While you're busy with customers, Nexly texts back missed callers within seconds, finds out what the job is and saves their details. On the Pro plan it also books the job into your calendar.
STEP 01 // DETECTION
Zero-Latency Missed Call Intercept
When a call goes unanswered, Nexly starts the text-back automatically, so the caller hears from your business before they ring the next one on Google.
STEP 02 // ENGAGEMENT
Automatic SMS Follow-Up
A friendly SMS goes to the caller's mobile from your business number, letting them know you're on a job and will help them shortly.
STEP 03 // QUALIFICATION
Service-Trained AI Scope Assessment
The AI asks for the suburb, urgency and what the job involves, so you know exactly who to call back first.
STEP 04 // CONFIRMATION
Book Into Your Calendar (Pro)
On the Pro plan, the caller picks an open time from your calendar and gets an SMS confirmation. On Starter, you get their details to call back.
Watch a missed call turn into a booked job
This is what your customer sees when you can't pick up. Nexly texts them straight back, finds out what they need and locks in a time, while you stay on the tools.
- 01Customer calls, nobody answersYou're on a roof, driving, or it's after hours.
- 02Text goes out in secondsFrom your business number, in your name.
- 03AI handles the chatAsks what's wrong, where, and when suits.
- 04Job lands in your calendar (Pro)You get every detail, ready to go.
Try it on your own phoneCall our demo line, let it ring out, and see the text arrive.
0485 065 471Ringing... no answer.
What missed calls cost you
Most callers who don't get through ring the next business on Google. Set the sliders to match your week.
SYSTEM CAPABILITIES
Built For Serious
Reliability
Four simple parts that work together for busy local businesses, including tradies, real estate agents, salons, clinics, auto repair and home services.
Instant Text-Back
Sends an automatic SMS within seconds when you can't answer, so callers hear from you before they try someone else.
AI Conversation
Smart conversational agent collects job location, issue description, and timeframe naturally, filtering out tire-kickers so you focus on high-value jobs.
Lead Pipeline
Structured feed pushes qualified job requests straight into your phone with address, job scope, and customer contact ready for one-tap dispatch.
Monthly Reporting
A monthly summary of missed calls rescued and leads captured, emailed to you.
BUILT FOR THE FIELD
Built Specifically For
Aussie Service Businesses
Whether you are busy with a customer, in the back office, or driving between jobs, you can't afford to drop tools or miss calls. Nexly understands local business language, emergency dispatching, and nearby suburbs.
Understands busy local business terms & nearby suburbs
Distinguishes urgent calls from quote requests
Books straight into your calendar on the Pro plan
Plumbing & Gas
Emergency bursts, hot water replacements, blocked drains & gas fitting enquiries.
Electricians & Solar
Switchboard trips, EV chargers, loss-of-power triage & commercial fitouts.
Locksmiths
Urgent residential lockouts, automotive key replacements & rekey scheduling.
HVAC & Air Con
Ducted breakdowns, summer heatwave bookings & winter heating service rosters.
Roofing & Gutters
Storm damage leak intake, tile replacements & gutter guard site visit booking.
Builders & Carpenters
Renovation consultations, quote requests, deck builds & subcontractor dispatch.
Real Estate Agents
Showing scheduling, urgent enquiries & follow-ups when busy with clients.
Salons & Spas
Last-minute appointments, customer care & managing callbacks.
Clinics & Health
Appointment enquiries and callbacks when your front desk is busy.
Auto Repair & Maintenance
Emergency repairs, service scheduling & customer callbacks when busy.
Home Services
Cleaning, landscaping & maintenance bookings when service teams are busy.
Pick how much Nexly handles
Starter keeps every missed caller warm until you can call back. Pro goes one step further and books the job for you.
Texts back every missed call and captures what the caller needs, so they wait for you instead of ringing the next business. No booking.
- Instant SMS reply to missed calls
- AI chat captures the job, suburb and urgency
- Lead and full conversation saved to your pipeline
- Monthly report of calls rescued
- Keep your existing business number
Everything in Starter, plus the AI offers your available times and books the appointment straight into your calendar.
- Everything in Starter
- AI offers open times and books the job
- SMS booking confirmations and reminders
- AI voice agent that answers callsComing soon
Month-to-month · No lock-in contract · Prices in AUD
NO BS FAQ
Straight Answers To
Common Questions
You keep your existing business phone number, your current SIM, and your regular handset. Nexly simply captures the calls you can’t get to on the tools.
Do I need to change my phone number or carrier?
No. You keep your current number, handset and phone plan. We set up standard call forwarding for calls you don't answer, so missed callers get a text back from your business.
What is the difference between Starter and Pro?
Starter texts back every missed caller and chats with them to capture the job, suburb and urgency, so you can call them back. Pro does the same and also books the appointment into your calendar.
How long does setup take?
Usually a day or two. We add your services, business details and (for Pro) your calendar availability, then test it with you before it goes live.
How accurate is the AI?
It is set up for Australian businesses and asks for the job, suburb, urgency and preferred time in plain language. Like any AI it can make mistakes, so every conversation is saved for you to review and you can step in at any time.
Will callers know it is automated?
Yes. Messages are sent on behalf of your business by an automated assistant, and callers can reply STOP at any time to stop receiving messages.
Does Nexly replace talking to my customers?
No. Nexly keeps the caller engaged and captures their details while you are busy, so you can follow up. You stay in control of every job.
Can I cancel?
Yes. Plans are month-to-month with no lock-in contract. Email [email protected] before your next billing date and we will cancel your plan.
BUILT LOCALLY FOR AUSTRALIAN SERVICE BUSINESSES
How It Works • Features • Trades & Services • Pricing • FAQ • Try It Now
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